The HDCP unauthorized content disabled error message is a common problem that can come up when using the HDCP enabled Roku device. This error message first appeared on the Roku 2XS model. As a lot of users of this model complained about this problem, Roku has been working hard to fix this error message, and they have made a lot of progress. Now, you can easily fix this problem on your Roku device using a few steps described in the article below.
“HDCP unauthorized content disabled” error code can occur if the Roku device is unable to communicate with Roku server. The following error code appears on the screen with the following message: “HDCP unauthorized content disabled. You must contact Roku Support to resolve this issue. Please try again later.” This error can be resolved by re-establishing the connection to the server and is by performing the following steps: 1- Turn on the TV and other connected devices including the Roku player. 2- Wait for the Roku player to boot up and the home screen to appear. 3- Launch the Roku player. 4- Select the Settings option from the home screen. 5- Select the System option from the left side menu.
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When using the Roku, some users see a purple screen with the error message HDCP not allowed. Content is disabled. This error message is common and indicates that your device has lost the HDCP fix.
HDCP stands for High-Bandwidth Digital Content Protection. But what does unauthorized disabling of HDCP content mean? This is an anti-piracy protocol built into all standard HDMI cables.
- What caused the unauthorized HDCP error. Error Content disabled on Roku
- To solve the problem with HDCP Unauthorized. Disabled content problem in Roku
- May 2021 update:
- frequently asked questions
Display type not supported : The TV may not support the settings of the display from which you are trying to stream video, causing this error to occur. All TVs have a limit on the maximum resolution they can support and a limit on the maximum refresh rate. If this limit is exceeded by the Roku player, an error may occur due to lack of support.
HDMI switch : Many people use a device called an HDMI switch, which increases the distance between the player and the TV to bring the player closer to the router. However, it is possible that the HDMI switch PCB is defective, which could lead to an error message.
HDMI cable : In some cases, the error may be caused by a faulty HDMI connection between the player and TV. Over time, a particular connector on your TV may fail and not work with certain connectors, or the cable may stop working due to a power surge.
HDCP Support : In some cases, the TV you are trying to connect to does not support the HDCP transfer method, and an HDCP error may occur. The TV must support this feature if you want to stream content to the unit using the Roku player. Refer to your TV’s user guide and make sure your TV supports this feature.
May 2021 update:
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Troubleshooting on ScreenActions
In addition to these tips, some users mentioned that they solved the problem by waiting a few minutes before reconnecting the cables to each device.
If you see a purple screen when streaming 4K Ultra HD content, check that your TV or AVR supports HDCP and that your HDMI cable (if you’re using it) isn’t faulty.
Changing the display type
- Go to the Settings section of your Roku player.
- Select the Display type option.
- Select a display that your TV supports,
- You can find the maximum supported side of the screen on the TV packaging or on the internet.
- Select OK and restart the power.
- Check if the problem persists.
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frequently asked questions
If a purple screen with the words HDCP Unauthorized appears on the TV. Disabled content, usually caused by a loose HDMI connection or a problematic HDMI cable. To solve this problem, try the following steps: Disconnect the HDMI cable from the Roku and the TV.
- Disconnect both ends of the HDMI cable from the Roku player and the TV, AVR or soundbar.
- Turn off the TV, AVR or soundbar and unplug the power cord.
- Unplug the power cord from the Roku player.
- Connect the HDCP device to the HDMI splitter.
- Connect the HDMI splitter to a TV/DVR gaming system such as the Hauppauge HD PVR 2 Gaming Edition.
- Restart the device, play or watch the content, and the HDCP error will disappear.
HDCP errors occur when there are physical or communication problems between your Roku and TV. Reconnecting the HDMI cable is often simple: Turn off the TV and the Roku or unplug them. Reconnect both ends of the HDMI cable.
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Frequently Asked Questions
While Roku players make it easy to stream Internet content to your TV, they also protect that content through the use of HDCP content protection. HDCP, which stands for high-bandwidth digital content protection, is a copy-protection system developed by Intel for securely transmitting audio and video content. Although HDCP is a voluntary standard, many content providers implement it to protect their content, so if you disable HDCP you might be streaming content that is not authorized to play on your device. For Roku users, one of the most irritating issues related to the device is the HDCP error that pops up on the screen. It is a message which states that unauthorized content has been disabled due to HDCP restriction. The message is displayed whenever the connected Roku device is encountering a HDCP issue. HDCP is a copy protection standard that is used in various digital media playback devices including Blu-ray Disc players, set-top boxes, and video game consoles.
How do I fix HDCP on Roku?
HDMI is a technology that allows for the transfer of high-quality audio and video between devices. Amongst its many capabilities, the system includes high-bandwidth digital content protection (HDCP), which is an encryption scheme designed to prevent unauthorized copying of digital media. However, some of the system’s components can be quite temperamental, and some users have reported problems with HDCP and their Roku streaming devices. If you’re enjoying your Roku, you may wonder why the copy-protection message occasionally appears on your TV. Since HDCP is used to protect high-definition content, the message means that the device you’re using to watch the video isn’t authorized to play the content. Since you may not know how to fix hdcp unauthorized content disabled, we’ll tell you.
Why do I keep getting HDCP error Roku?
There are many reasons why you would be getting HDCP error on your Roku device. The main reason is that your Roku device has detected content that is either encrypted or it is unauthorized. In either case the Roku device is unable to play the content and you get an HDCP error message. Roku players are a great way to access content on your TV, but they’re vulnerable to a number of problems. One of the most common problems is HDCP error, which can make it impossible to play videos from certain channels. Here’s how to fix it. (If you’re a big media fan, you might also want to check out our list of the best media streaming devices on the market.)
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